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Loss of funds from the account while playing slots - 01/22/2018
01/05/2018 the player had a problem when playing in one of the slots of the EGT software, he got a jackpot game in which he won 4k + rubles and the balance became 9k rubles, although at the time of the jackpot game, the balance was 12k rubles, i.e. e. 3k rubles from the player's balance have disappeared. The support responded that they would deal with this situation and inform the player. After a while, it was reported that the missing funds were lost, the player did not agree with this decision.
You can read more about the complaint on the website latestcasinobonuses.ru.
3 000 INR
On January 23, 2018, the dispute was resolved, the proceedings lasted about three weeks, the missing funds were returned to the player's account.
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