- The vast majority of complaints were satisfied
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Cashback of the lost amount was not credited - 09/12/2018
The player asked the support for a reverse cashback for the lost amount, they replied that the manager who makes the decision on the issue believes that the player has lost an insufficient amount to accrue the cashback. The player did not agree with this decision.
You can read more about the complaint on the website latestcasinobonuses.ru.
The dispute was resolved and the player received compensation.
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We also draw your attention to the fact that we are constantly updating our rating and will be glad to see your complaints about the casino. If possible, we will try to the casino and explain the situation.