8.5

Okay

Assessment Okay we provide online casinos that try to resolve player complaints. Experts recommend choose a casino with a rating Okay.

JoyCasino online casino review

8.5

Okay

Assessment Okay we provide online casinos that try to resolve player complaints. Experts recommend choose a casino with a rating Okay.

This casino has a good reputation

Accepts players from India
    • Content
    • Complaints
    • Reviews

Player complaints

JoyCasino self-exclusion problem 02/08/2017

The player asked to close his account in early November 2016, asked the casino staff never to the player again, and also not to give the player more casino special offers. On January 18, 2017, the casino staff ed the player, and on January 20 made him an offer, and he opened an account again. As a result, the player lost money again, which should not have happened after self-exclusion. The casino refused to return the lost money to the player.

You can read more about the complaint on the website askgamblers.com.

Amount:

1000 EUR

Decision:

After the publication of the complaint and the presentation of evidence by the player, the casino agreed to compensate for the money lost after self-exclusion, as well as to finally block the player's account.

Player Reviews (0)

pros

  • 24/7 customer support
  • Fast reply in Live chat
  • Live dealers
  • Mobile version of the site and application
  • Protected with SSL encryption

Minuses

  • A number of restricted countries
  • No phone support

Player complaints

JoyCasino self-exclusion problem 02/08/2017

The player asked to close his account in early November 2016, asked the casino staff never to the player again, and also not to give the player more casino special offers. On January 18, 2017, the casino staff ed the player, and on January 20 made him an offer, and he opened an account again. As a result, the player lost money again, which should not have happened after self-exclusion. The casino refused to return the lost money to the player.

You can read more about the complaint on the website askgamblers.com.

Amount:

1000 EUR

Decision:

After the publication of the complaint and the presentation of evidence by the player, the casino agreed to compensate for the money lost after self-exclusion, as well as to finally block the player's account.

JoyCasino casino bonuses

100-200% Bonus on the first deposit to 100 000 INR + 200 FS

  • Wager: 30x
  • Promo code: Нет
  • Withdrawal limit: 10x of the bonus amount
  • Max. bonus wagering rate: Нет
  • Conditions:

    Make your first deposit from 1000 INR. Bonus 100% to 100 000 INR, Bonus 150% to 15000 INR, Bonus 200% to 2500 INR + 200 FS (20 freks immediately and 20 for 9 days)

100% second deposit bonus up to 15,000 INR

  • Wager: 25x
  • Promo code: Нет
  • Withdrawal limit: 10x of the bonus amount
  • Max. bonus wagering rate: Нет
  • Conditions:

    Make a second deposit from 2000 INR

50% bonus on the third deposit up to 20,000 INR

  • Wager: 25x
  • Promo code: Нет
  • Withdrawal limit: 10x of the bonus amount
  • Max. bonus wagering rate: Нет
  • Conditions:

    Make a third deposit from INR 2500

Types of games

Cards
Scratch
Keno
Bones
Baccarat
Black Jack
Bingo
Video poker
Roulette
Slot machines

Supported languages

Prohibited countries

Licenses

Antillephone License Curacao № 8048/JAZ2014-006.

Player Reviews (0)

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Your complaints

We also draw your attention to the fact that we are constantly updating our rating and will be glad to see your complaints about the casino. If possible, we will try to the casino and explain the situation.




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