8.1

Okay

Assessment Okay we provide online casinos that try to resolve player complaints. Experts recommend choose a casino with a rating Okay.

Frank Online Casino Review

8.1

Okay

Assessment Okay we provide online casinos that try to resolve player complaints. Experts recommend choose a casino with a rating Okay.

This casino has a good reputation

Accepts players from India
    • Content
    • Complaints
    • Reviews

Player complaints

The player is accused of using third-party programs - 04/30/2018

The player opened an account in 2016, played a lot, made deposits and withdrawals. 04/08/2018 ordered 10.483 € for withdrawal and his account was blocked. The player received a response that the security service had detected suspicious activity on his account. After verification, the player was accused of slot manipulation, that the player made 22 bets with a value of € 0.00, which brought him € 54.84 in winnings. The player completely denied the manipulation of the games.

You can read more about the complaint on the website askgamblers.com.

Amount:

10 483 EUR

Decision:

The casino refused to pay the player all funds from the account that were at the time of blocking, returning only the amount of deposits. The complaint was not closed as resolved, as the casino did not provide evidence of fraud on the part of the player.

Account blocking - 12/25/2018

The player created a duplicate account, which was banned and only one account remained. But the remaining account was also blocked, the player was accused on two counts: Creating a duplicate account; Abuse of casino bonus policy. The player denied his guilt.

You can read more about the complaint on the website latestcasinobonuses.ru.

Amount:

16 USD

Decision:

The complaint was closed as not resolved, casino representatives did not provide sufficient justification for a positive solution to the problem.

Account blocking and winnings confiscation - 04/20/2019

The player replenished the account with 1000 euros, received a 100% bonus, started the game at rates of 20 and 25 euros, there were big wins. When the bonus wager was rolled 99.68%, the player was thrown out of the game, after which it was impossible to play. Support requested documents and Skype video conference. After verification, the account was blocked for violating the rules of the casino and the player was offered to withdraw the amount of the deposit minus a commission of 50% of the deposit. The player did not agree with this decision.

You can read more about the complaint on the website latestcasinobonuses.ru.

Amount:

16 900 USD

Decision:

The player was accused of multi-accounting, no evidence was provided by the casino, the complaint was closed as unresolved.

Player Reviews (0)

pros

  • Fast reply in Live chat
  • 24/7 customer support
  • Large selection of payment systems
  • Live dealers

Minuses

  • There are unresolved complaints
  • No phone support

Player complaints

The player is accused of using third-party programs - 04/30/2018

The player opened an account in 2016, played a lot, made deposits and withdrawals. 04/08/2018 ordered 10.483 € for withdrawal and his account was blocked. The player received a response that the security service had detected suspicious activity on his account. After verification, the player was accused of slot manipulation, that the player made 22 bets with a value of € 0.00, which brought him € 54.84 in winnings. The player completely denied the manipulation of the games.

You can read more about the complaint on the website askgamblers.com.

Amount:

10 483 EUR

Decision:

The casino refused to pay the player all funds from the account that were at the time of blocking, returning only the amount of deposits. The complaint was not closed as resolved, as the casino did not provide evidence of fraud on the part of the player.

Account blocking - 12/25/2018

The player created a duplicate account, which was banned and only one account remained. But the remaining account was also blocked, the player was accused on two counts: Creating a duplicate account; Abuse of casino bonus policy. The player denied his guilt.

You can read more about the complaint on the website latestcasinobonuses.ru.

Amount:

16 USD

Decision:

The complaint was closed as not resolved, casino representatives did not provide sufficient justification for a positive solution to the problem.

Account blocking and winnings confiscation - 04/20/2019

The player replenished the account with 1000 euros, received a 100% bonus, started the game at rates of 20 and 25 euros, there were big wins. When the bonus wager was rolled 99.68%, the player was thrown out of the game, after which it was impossible to play. Support requested documents and Skype video conference. After verification, the account was blocked for violating the rules of the casino and the player was offered to withdraw the amount of the deposit minus a commission of 50% of the deposit. The player did not agree with this decision.

You can read more about the complaint on the website latestcasinobonuses.ru.

Amount:

16 900 USD

Decision:

The player was accused of multi-accounting, no evidence was provided by the casino, the complaint was closed as unresolved.

Frank casino bonuses

100% deposit bonus up to 60,000 INR / 1,000 EUR

  • Wager: 35x
  • Promo code: Нет
  • Withdrawal limit: With no restrictions
  • Max. bonus wagering rate: 5 EUR
  • Conditions:

    Activate the bonus in your personal account, make a deposit of 3000 RUR / 50 EUR

190 freespins per deposit

  • Wager: 30x
  • Promo code: Нет
  • Withdrawal limit: With no restrictions
  • Max. bonus wagering rate: 5 EUR
  • Conditions:

    Confirm your email address, confirm your phone number, activate the bonus in your Personal Account, make a deposit

Types of games

Cards
Scratch
Keno
Bones
Baccarat
Black Jack
Bingo
Video poker
Roulette
Slot machines

Supported languages

Prohibited countries

Licenses

Curacao eGaming License № 1668/JAZ.

Player Reviews (0)

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