8.4

Okay

Assessment Okay we provide online casinos that try to resolve player complaints. Experts recommend choose a casino with a rating Okay.

Review of the online casino Energy Casino

8.4

Okay

Assessment Okay we provide online casinos that try to resolve player complaints. Experts recommend choose a casino with a rating Okay.

This casino has a good reputation

Accepts players from India
    • Content
    • Complaints
    • Reviews

Player complaints

Cancellation of funds withdrawal and account blocking - 11/29/2016

On November 16, 2016, the player deposited £ 250 for a £ 125 bonus. As a result, he won £ 1901, which he requested for withdrawal after wagering the necessary bets, etc. The player claimed that he tried not to break any rules. The casino asked him to go through additional verification, the player sent the necessary documents and they were all approved. After that, 10 days passed and the player did not hear anything from support and did not receive funds.

You can read more about the complaint on the website askgamblers.com.

Amount:

1901 GBP

Decision:

The casino accused the player of fraudulent activities, but did not provide sufficient evidence of this, which is why the complaint was closed as unresolved.

Delay of verification and payment - 08/01/2019

The casino has requested additional documents from the player to verify the account. The player provided everything (bank statement, job certificate, employment contract and pay slips). All documents were approved, but in order to complete the review, they asked for additional payrolls and an employment contract in PDF format. The player sent them these documents on July 12th. The website says that documents are checked within 72 hours, but 4 weeks have passed and there has been no result.

You can read more about the complaint on the website askgamblers.com.

Amount:

3 140 000 INR

Decision:

Consideration of this complaint lasted more than 6 months, the complaint was closed as unresolved due to exceeding the maximum time limit for consideration.

Player Reviews (0)

pros

  • Online Chat
  • Mobile version of the site
  • Live dealers
  • Protected with SSL encryption
  • Large selection of games

Minuses

  • Support is not available 24/7

Player complaints

Cancellation of funds withdrawal and account blocking - 11/29/2016

On November 16, 2016, the player deposited £ 250 for a £ 125 bonus. As a result, he won £ 1901, which he requested for withdrawal after wagering the necessary bets, etc. The player claimed that he tried not to break any rules. The casino asked him to go through additional verification, the player sent the necessary documents and they were all approved. After that, 10 days passed and the player did not hear anything from support and did not receive funds.

You can read more about the complaint on the website askgamblers.com.

Amount:

1901 GBP

Decision:

The casino accused the player of fraudulent activities, but did not provide sufficient evidence of this, which is why the complaint was closed as unresolved.

Delay of verification and payment - 08/01/2019

The casino has requested additional documents from the player to verify the account. The player provided everything (bank statement, job certificate, employment contract and pay slips). All documents were approved, but in order to complete the review, they asked for additional payrolls and an employment contract in PDF format. The player sent them these documents on July 12th. The website says that documents are checked within 72 hours, but 4 weeks have passed and there has been no result.

You can read more about the complaint on the website askgamblers.com.

Amount:

3 140 000 INR

Decision:

Consideration of this complaint lasted more than 6 months, the complaint was closed as unresolved due to exceeding the maximum time limit for consideration.

Energy Casino bonuses

30 FS "Book of Dead" No Deposit Bonus

  • Wager: 35x
  • Promo code: Нет
  • Withdrawal limit: 100 EUR
  • Max. bonus wagering rate: 5 EUR
  • Conditions:

    Register using our partner link

100% first deposit bonus up to 10,000 INR

  • Wager: 25x
  • Promo code: Нет
  • Withdrawal limit: With no restrictions
  • Max. bonus wagering rate: 300 INR / 5 EUR
  • Conditions:

    Sign up, make your first deposit of 200 INR (Maximum bonus for players from Croatia, Greece, India - 100 EUR)

50% second deposit bonus up to 10,000 INR

  • Wager: 30x
  • Promo code: Нет
  • Withdrawal limit: With no restrictions
  • Max. bonus wagering rate: 300 INR / 5 EUR
  • Conditions:

    Make a second deposit from 200 INR

Types of games

Cards
Scratch
Keno
Bones
Baccarat
Black Jack
Bingo
Video poker
Roulette
Slot machines

Software provider

Supported languages

Prohibited countries

Licenses

Лицензия B2C № MGA / B2C / 224/2012, выданная 01/08/2018 Malta Gaming Authority (MGA).
License: 000-039325-R-319309-010 issued by the UK Gambling Commission on 13 May 2015, as amended in accordance with Section 104 of the Act of 28 June 2016.

Player Reviews (0)

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